SAFE - More holes than cheese

Název:	More holes than cheese
Další názvová informace:	what prevents the delivery of effective, high quality and safe health care in England?
Překlad:	Více děr než sýra: co brání poskytování účinné, vysoce kvalitní a bezpečné zdravotní péče v Anglii?
Autor:	Hignett, Sue kolektiv autorů
Klíčové slovo:	péče zdravotní faktor lidský pacienti vzdělávání ergonomie
Anotace:	What prevents the delivery of effective, high quality and safe health care in the National Health Service (NHS) in England? This paper presents 760 challenges which 330 NHS staff reported as preventing the delivery of effective, high quality and safe care. Some problems have been known for over 25 years (staff shortages, finance and patient complexity) but other challenges raise questions about the commitment of the NHS to patient and staff safety. For example, Organisational Culture leading to ‘stifling bureaucracy’, ‘odds stacked against smooth […] working’ and Workload resulting in ‘firefighting daily’ and ‘perpetual crisis mode’. The role of Human Factors/Ergonomics professional input (engagement with safety scientists) is discussed in the context of success stories and examples of Human Factors Integration from other safety critical industries (Defence, Nuclear and Rail).
Jazyk dokumentu:	eng

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Připojené soubory:	More holes than cheese